Policies

ACTION PLASTICS TERMS AND CONDITIONS OF SALES

Fraud
We reserve the right to reject any order that in our sole discretion is made in bad faith or violates any United States or Foreign rules, regulations or taxes.

It is a violation of the law to place an order under a false name or with an invalid or unauthorized credit card.

We reserve the right to prosecute and pursue any legal action, to the fullest extent permitted by law, against any person who commits fraudulent activity on our website, www.action-plastics.com.

Shipping/Freight
We offer a variety of shipping options to meet your shipping needs.

We use UPS with Next Day, 2nd Day and Ground delivery options available for most items. Items that cannot be shipped via UPS will be delivered via common carrier. Truck shipments will be shipped collect. Shipping charges will be added to your invoice for UPS shipments.

All deliveries are insured and guaranteed against loss, theft and damage for their full purchase value.

We are unable to ship to PO Box addresses.

All shipping prices are quoted in U.S. dollars.

If the customer needs additional invoices and shipping documents they must be requested at time of order. The cost for mailing these documents will be the sole responsibility of the customer. We will mail on your UPS; DHL, Federal Express account or we will include the cost of mailing on your invoice.

Foreign Shipments
All prices based on U.S. dollars. All shipments are shipped freight collect or the freight is added to the invoice. ACTION PLASTICS can arrange freight or furnish information so the customer can make arrangements with their freight forwarder. Wire transfers are the preferred method of payment. Customer is responsible for bank charges from their bank.
 
Order Cancellation
Customer - Once an order has been placed, it cannot be cancelled unless we receive a request for cancellation 30 days prior to the actual shipping date of the product(s).
Cancellation occurs when written notice of cancellation is given to Action Plastics.

Action Plastics - We reserve the right to cancel an order or to issue a Return Merchandise Authorization (RMA) for merchandise that is advertised in error, is unexpectedly out of stock, or was shipped in error.

Back Orders
No back ordered item will be kept open beyond 30 days. After 30 days please reorder.

Returns
We guarantee complete customer satisfaction with all products shipped from our company. If you are not completely satisfied, merchandise will be replaced, provided, you notify us within ten days upon receipt of your order. Claims for shortages must be made upon receipt of your order. Any merchandise returned, unless defective will be charged a 15% restocking fee. You must have prior authorization from our company to return merchandise.

All returns will be processed and fully inspected after they arrive in our warehouse.

Accounts/Payment
New Accounts - To establish credit, a credit application must be submitted. All orders will be shipped C.O.D. or payment by credit card until credit is established. There is a 2% bank charge for use of a credit card. We accept VISA and MasterCard.

Purchase Orders are accepted upon credit approval and payable on net 10-day terms, unless otherwise specified.

All foreign (non-United States) are payable by wire transfer or credit card, unless otherwise arranged.
All payments must be in U.S. Dollars. Current billing addresses and phone information must be included with every order.

Past Due Accounts - All orders shipped on open accounts will have terms of net 10 days unless otherwise specified. A service charge of 2% per month will be added on all past due accounts. If your account should become past due all future orders will be shipped C.O.D.

Returned Checks & C.O.D. Orders - Any returned check due to insufficient funds will be billed $20.00 per check plus the original amount of the check. Any C.O.D. orders that are refused and returned will be billed the amount of the shipping charges involved plus a 15% restocking fee.